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Ask an Infinitel specialistLatest news.
3CX extension limits are coming in Q4. Check your licence now.
3CX plans to enforce the maximum number of extensions each licence allows later this year. If your phone system has grown past its licence, the best time to put it right is before 30 September, while upgrade discounts still apply.
Choosing a SIP trunk for 3CX: what the new provider labels mean
From Update 10, 3CX sorts SIP trunk providers into three groups. The label tells you who tested the trunk, and more importantly, who supports it when something goes wrong.
Call from the right number: choosing your caller ID in 3CX
With 3CX V20 Update 10, one person can call on behalf of several brands, offices or services, and choose which number the customer sees before each call.
3CX's new AI Customer Service Agent: answers, not just routing
3CX has announced an AI agent that listens to a caller's problem, looks up the answer in your own guides and FAQs, and hands over to a person when it should.
3CX V20 Update 9: a fresh web client, smarter AI and better queues
Update 9 was one of 3CX's biggest updates yet. Here's what it brought, from the redesigned web client to callbacks in the queue, and what to check before you update.
3CX security hotfix: check your system if it's open to the internet
3CX has released an urgent fix for a web-server vulnerability. If your 3CX system can be reached from the internet and you manage it yourself, update it now.
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