Infinitel

Talk to the right team

Choose sales, support, billing or provisioning so your enquiry reaches the people who can help.

Call 0333 048 0000

Sales and new services

Arrange a demonstration, compare your options or ask for a quote. Tell us what you want to improve and when you need to make a change.

0333 048 0000hello@infinitel.co

Existing-customer support

For faults or an existing support request, include your company, the service affected and any ticket reference.

0333 048 0000support@infinitel.coOpen support portal

Support: Monday to Friday, 08:00–20:00, excluding bank holidays. Business-critical faults (no workaround, severe business impact): 24/7.

Billing and accounts

For invoices or an account query, include your company and invoice reference.

accounts@infinitel.coOpen billing portal

Provisioning

For existing customers and partners checking an order or service installation.

provisioning@infinitel.co

Provisioning and billing: Monday to Friday, 09:00–17:00.

Our address

2 Beecham Court, Wigan, WN3 6PR
Complaints code of practice

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Include the services you are interested in and any renewal or moving dates. For an existing service, include a ticket reference if you have one.

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