Free porting
Free for UK numbers, whether you move one or hundreds, and free for many international ranges too. Spend your budget on the service, not the move.
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Keep the numbers your customers know, wherever they are.
Free porting for UK numbers and many international ranges. Our team runs the move from start to finish, and your new service is ready before your numbers arrive.
- Free
- porting for UK numbers and many international ranges, and any charge is known before the port goes ahead.
- 7 to 15
- business days for a typical port, though timescales vary by number type and country.
- One team
- runs the move from start to finish, with your new service ready before your numbers arrive.
Familiar numbers. A better service behind them.
Move to managed 3CX, Teams calling or Infinitel SIP trunks and your customers keep dialling the numbers they already know.
UK and international, in one move
Bring numbers from several providers and several countries onto one account, on our network.
One team runs it
We handle the transfer request, build your new call routes and stay with you until every number has moved.
Ready before switch day
Your new service is set up and routed before the port completes, so calls land in the right place from the moment they arrive.
Your calls keep coming in on switch day.
Switch day is the moment buyers worry about. We plan it so your customers never have to.
Routes built before the move
Your destinations, menus and opening hours are set up on your new service before the port completes.
Your old service stays live
Keep your current service running until we confirm every number has moved.
Checked at changeover
Our team checks incoming calls and routing with you as the numbers arrive.
A second route for priority calls
For the lines you can’t afford to miss, we agree an alternative destination for the changeover.
“They have helped me migrate over a hundred lines from 3 different providers in a couple of countries to Microsoft Direct Routing.”
Jason CheungSenior IT Associate, Oneglobal
Your move, run by our team.
Tell us what’s moving
Send the numbers you want to keep and the service you’re moving to. We check each number can move and tell you about any charge before anything goes ahead.
We prepare your new service
We build your call routes, menus and opening hours, then submit the transfer with your authorisation. Ports typically take 7 to 15 business days, though timescales vary by number type and country.
Switch day, with our team on hand
We confirm your date, check incoming calls with you as the numbers arrive and tell you when it’s safe to close the old account.
Need additional numbers? Add local, toll-free or international numbers alongside the ones you keep
Your number porting questions, answered.
Is number porting free?
Yes. Porting is free for UK numbers and many international ranges. Where a country or number type carries a charge, you’ll know before the port goes ahead. UK ports are free whether you move one number or hundreds. Number rental and calls on your new service are charged separately, from £1.95 per UK number per month.
Can we bring UK and international numbers?
Yes. We port UK and international numbers, so you can bring every market onto one account. Portability depends on the country, number type and current provider, and we confirm what can move before you commit.
How long does a number port take?
Ports typically take 7 to 15 business days, though timescales vary by number type and country. We confirm your exact date as soon as your current provider accepts and schedules the transfer, and keep you updated until it’s done.
Will our calls keep reaching the right team?
Yes. Your new call routes are ready before the move, we check incoming calls at changeover, and we agree an alternative destination for priority calls where you need one. A transfer can involve a short interruption at the moment of changeover, and we tell you the window in advance.
When should we cancel the old service?
Only once we confirm the port is complete. Before closing the old account, check with your current provider for any remaining contract charges and linked services, such as broadband or alarm lines.
Let’s move your numbers.
Bringing providers together, switching phone system or expanding overseas, tell our porting team what you want to keep. We’ll confirm what can move, what it costs and when, and you don’t need a complete number list to start.