No Infinitel porting fee
Bring your numbers with a £0 porting fee from us. Put your investment into the calling service your business needs.
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Move to Infinitel. Keep the numbers your customers know.
Bring your UK and international business numbers to Infinitel, with no porting fee from us. Our team coordinates the transfer and prepares your new calling service around your business.
Familiar numbers. A better service behind them.
Move to managed 3CX, Teams calling or Infinitel SIP trunks while customers keep calling the numbers they already know. Our voice specialists bring your numbers, call routing and new service together.
“…migrate over a hundred lines from 3 different providers in a couple of countries to Microsoft Direct Routing…”
Jason CheungSenior IT Associate, Oneglobal
UK and international moves
Keep familiar local and international numbers as you bring your communications together. Our team guides the transfer across the countries and providers involved.
One team coordinating the move
Infinitel handles the transfer request and prepares the new call routes with you. You have voice specialists to speak to throughout the change.
Your move, coordinated by our team.
Tell us about your move
Start with the numbers you want to keep and the service you have in mind. We establish portability and guide you through the account details and authorisation needed for your numbers.
Prepare your new calling service
We set up destinations, menus and opening hours, submit the transfer request and keep you informed. Your transfer date is confirmed when the current carrier accepts and schedules it.
Move with specialist support
Our team coordinates the changeover and checks incoming calls and routing with you. Keep the old service active until we confirm that the transfer is complete.
Your number porting questions, answered.
Is number porting free?
Yes. Infinitel charges £0 to port your numbers to our service, including UK and international ports. Your current provider may charge for ending a contract or closing a service. Number rental and calling charges for your new service are separate and set out in your proposal.
Can we bring UK and international numbers?
Yes. We support UK and international porting so you can keep the numbers customers know. Portability depends on the country, number type, current provider and local requirements; our team establishes what can move and handles the next steps with you.
How long does a number port take?
The timing depends on the current carrier, country and number type. We explain the likely lead time and keep you updated, then confirm the date once the carrier accepts and schedules the transfer.
Will our calls keep reaching the right team?
We prepare your new call routes before the move and check incoming calls at changeover. Where needed, we agree alternative destinations for priority calls. A carrier transfer can involve a short interruption; we explain the change window and support your team through it.
When should we cancel the old service?
Keep your existing service active until Infinitel confirms that the port is complete. We help you understand the sequence. Before closing the old account, review any remaining contract charges and linked services such as broadband or alarms with your current provider.
Let’s talk about the numbers you want to keep.
Planning a move, bringing providers together or expanding internationally? Tell our porting team what you want to achieve. We’ll explain the next steps and the calling service that fits your business. You do not need a complete number list to start the conversation.
Call our team0333 048 0000Email ushello@infinitel.co