Infinitel

Full-fibre broadband with 4G/5G backup and a managed router.

Fast internet for card payments, cloud tools and customer calls, with a backup route if the line drops and a router we set up and look after. From the same team that runs your phones.

Business connectivity linking people, locations and cloud services

What you get.

Full-fibre speeds.

Packages from 80 Mbps up to 1 Gbps, so a busy lunchtime and a video call can happen at once. We confirm the speed you'll get at your address before you order.

A static IP included.

A fixed internet address for card terminals, VPNs and systems that recognise your office.

4G/5G backup.

Mobile broadband as a second route, so card payments and calls keep working while the main line is repaired.

A managed router.

A Wi-Fi 6 business router, configured before it arrives. Add management and we monitor it, keep your firewall settings up to date and make routine Wi-Fi changes for you.

Help when it matters.

UK-based support, with faults managed through to resolution. Repair targets vary by network, product and care level, and we confirm yours when you order. Need a faster repair target? Enhanced care levels with faster repair targets are available on selected services. Managed router support is provided during business hours.

Built around your working day.

Serve the next customer.

Card terminals, booking systems and tills stay quick when the shop or surgery is at its busiest.

Calls and video without the queue.

Everyone can be on a call, a video meeting or a cloud app at the same time.

Send big files fast.

Full-fibre upload speeds send designs, accounts and backups without holding up the rest of the team.

Choose your connection.

Most small businesses start with full-fibre broadband and add backup. We recommend what fits your address and your day.

OptionWhat you getBest for
Business broadbandFull-fibre speeds from 80 Mbps to 1 Gbps at a low monthly cost, with a static IP and a configured router.Shops, practices, studios and small offices.
Dedicated leased lineYour own line with the same fast speed up and down. 24/7 support for critical faults on dedicated connectivity, with service-specific repair targets and SLAs.Teams that upload a lot or run many calls at once.
4G/5G backupA second route that keeps card payments and calls working if the main line drops.Any business that cannot stop taking payments or calls.

Why small businesses choose Infinitel.

One team for internet and phones.

Your broadband and your business phone system come from the same people. One call reaches someone who can see both.

Wi-Fi where you work.

We set up the router and Wi-Fi so staff and customers get a good signal where they actually are.

Grows with you.

Add people, move to a faster package or step up to a leased line on the same agreement, with the same team.

How we deliver it.

  1. Check your address.

    We confirm what is available and recommend a package, with the full monthly cost.

  2. Install.

    We book the installation. Moving office? We plan the new line so you keep working through the move.

  3. Plug in and go.

    Your router arrives configured. Plug it in and your team is online.

Your questions, answered.

Is broadband enough for a small business?

Yes, for most. Full-fibre broadband handles cloud tools, calls, video and card payments for a small team. If you upload large files all day or run many calls at once, we will recommend a leased line instead.

Can card payments keep working if the line goes down?

Yes. Add 4G/5G backup and payments, calls and key cloud tools have a second route while the main line is repaired.

Do I need a phone line with my broadband?

No. Our broadband comes without a traditional phone line. Add a business phone system from us when you need calls and numbers.

What do you need to check my address?

Your full installation address and postcode, and roughly how many people will use the connection. We will come back with a recommendation and the full monthly cost.

See what your address can get.

Send us your address and we will recommend the right full-fibre package, with backup and a router ready to plug in.

Your contact details

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Sales hours: Monday to Friday, 9am to 5pm.

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