One provider for voice, internet and mobile. Because we run the network your calls travel on, one team answers for every call.
01What we sell
Voice
Managed 3CX, calling in Microsoft Teams, or SIP trunks for the phone system you already have. All on our own voice network.
Internet
Tell us your address. We’ll check broadband and leased-line options, then come back with a recommendation and quotation.
02Trusted to keep business conversations moving
“The support we received from Infinitel was excellent and we now have a system that is fit for purpose.”
Daniel ShoneManaging Director, Apex Computing Services
03What sits behind every service
Our network
7
data-centre locations across five continents
Seven data centres on five continents, and every one of them runs on our own voice network.
OUR SUPPORT
24/7
cover for business-critical faults.
Response and repair targets are set out in your service agreement, with service credits if we miss a repair target.
15-minute response target for business-critical faults. Targets from our VoIP Service Level Agreement.
Your numbers
140+
countries
Local and international numbers in 140+ countries, subject to availability, number type and local requirements. Porting is free for UK numbers and many international ranges. Where a country or number type carries a charge, you’ll know before the port goes ahead.
Infinitel designs, hosts and supports your 3CX system, with licensing based on simultaneous calls rather than headcount.
99.99%
uptime SLA for managed 3CX hosting, subject to the applicable service agreement.
8–1,024
3CX is licensed by how many calls you make at once, not a licence per user. Start at 8 simultaneous calls and grow to 1,024, with up to 8,192 users on one system.
For partners
Add voice, connectivity and mobile to your services with Infinitel’s infrastructure, licensing and technical expertise behind you.
Call, email or send us an enquiry—whichever suits you.
