PAYG channels
Pay for the channel and the calls used. It can suit customers with lighter, variable or internationally weighted calling. The partner team will provide the current channel price and destination rate card before you quote.
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Wholesale SIP built for partners who want more control
Choose the charging model, keep control of the retail offer and move customers at the pace that suits your business.
Use PAYG or unlimited channels, add capacity on 30-day rolling terms and bill customers under your own brand. Eligible numbers can be ported free of charge from Infinitel, with our voice specialists helping you plan the move.
- £0£0Free number porting
Move customers' numbers to Infinitel at no charge from us.
- PAYG or unlimitedPAYG or unlimited
Match the charging model to how each customer calls.
- 30-day rolling30-day rolling
Keep channel terms adaptable as requirements change.
- Your price. Your brand.Your price. Your brand.
Shape the retail offer and bill through your business.
- No minimums to joinNo minimums to join
No commitments or forecasts to become a partner.
- 140+ countries140+ countries
Local and international numbers for your customers.
Direct access to people behind the service24/7 cover for business-critical faults.
The network behind your voice offer.
Infinitel’s fully geo-redundant voice network spans seven data centres, with UK specialists supporting calling capacity, carrier routing and continuity.
Explore the Infinitel voice network
Infinitel voice-network points of presence. Numbers available in 140+ countries, subject to availability, number type and local requirements.
Choose the model that works for each customer.
A wholesale proposition should adapt to the opportunity in front of you. Choose the channel model, set the retail proposition and grow capacity without handing the customer relationship to somebody else.
Unlimited channels
Choose a bundled calling model for customers with more predictable UK calling patterns. We’ll confirm the included call allowance, excluded destinations and fair-use terms alongside current partner pricing before you quote.
Your retail proposition
Set the price your customer pays and bill under your own brand. Infinitel supplies the wholesale voice service while you retain the commercial relationship and decide how it fits your wider offer.
Capacity without a long tie-in
Channel services are available on 30-day rolling terms. Add concurrent-call capacity as teams or call volumes change, without a minimum commitment or sales forecast to become an Infinitel partner.
£0Free number porting
Keep the number. Make the move easier to sell.
Give customers a better voice service while keeping the numbers their own customers know. Infinitel ports eligible UK and international numbers for £0 and coordinates the transfer with your team.
Keep a familiar customer contact
Bring eligible local, national and international numbers into the new service. Your customer keeps an established contact route as you bring the voice account into your own offer.
One team behind the move
Our voice specialists guide the account details and authorisation, submit the transfer request and keep your team informed, so you can concentrate on the customer relationship.
Plan customer continuity
Retaining established numbers protects familiar contact routes. Your team agrees trunk testing, transfer arrangements and any appropriate diversion or continuity option with Infinitel before the move.
Portability and transfer dates depend on the number type, losing provider and local requirements. Existing providers may apply their own charges or conditions, so we’ll confirm the details and agree any appropriate continuity options before the move.
Move one customer or plan a wider transition.
Start with one customer and build recurring voice revenue at your own pace. Straightforward provisioning, free eligible porting and specialist help give your team the tools to grow the account base.
Connect the customer’s PBX
Connect most IP PBX systems through self-service trunk provisioning. Keep the customer’s familiar phone platform and choose capacity around the calls they handle.
Bring the numbers customers know
Move eligible UK and international numbers with a £0 Infinitel porting fee. Our team coordinates the transfer with you and explains the information needed for each number range.
Configure and test
Set up the trunk, associate numbers and test the agreed inbound, outbound and routing behaviour with the partner before transfer.
Agree the transfer
Coordinate the transfer arrangements and any appropriate diversion or continuity options. Dates remain subject to the losing provider and applicable requirements.
Support the live service
After migration, manage everyday services in affINITy and bring faults on the Infinitel service or more involved routing questions to our voice team.
Everyday control in affINITy. Voice expertise behind your team.
Give your team practical self-service for routine work, with direct access to voice specialists for number planning, routing and more involved service questions.
Search and provision numbers
Search available numbers by city, region or area code, provision them and associate them with the relevant SIP trunk.
See and manage customer services
View the SIP trunks and numbers behind each customer relationship, then handle appropriate everyday service changes from one partner account.
Voice specialists within reach
Speak directly to voice specialists when you need help with routing or the Infinitel service. Your team has people behind the portal who understand trunks, numbering and the wider call path.
What partners ask before moving SIP.
What to know before you move a customer, choose a commercial model or support the live service.
Which phone systems work with Infinitel SIP trunks?
Infinitel SIP trunks work with most IP PBX systems. Provision a trunk through our self-service portal and connect it to your customer’s phone system, with our voice specialists available to help.
Is number porting free?
Infinitel does not charge a porting fee for eligible local, national and international numbers. Availability depends on the country, number type, losing provider and local requirements; the existing provider may apply its own charges.
How do PAYG and unlimited channels differ?
PAYG separates the channel from the calls used and can suit lighter or variable calling. Unlimited channels bundle qualifying call usage for more predictable patterns. We help you compare the models against the customer’s current call profile.
What call allowances and fair-use terms apply?
They vary by unlimited-channel offer, destination and usage profile. We’ll confirm the included allowance, exclusions and fair-use terms alongside current pricing before you quote.
Where is emergency calling available?
Full PSTN replacement is available in supported markets, subject to local service and emergency-calling requirements.
Can we set our own pricing and bill under our brand?
Yes. You establish the retail proposition and price, then bill the customer through your own business. Infinitel supplies and supports the wholesale service agreed with you.
How is support coordinated across suppliers?
Infinitel investigates the trunks, numbers, routing and network elements on our service. Your team remains responsible for the customer relationship and coordinates any customer PBX, connectivity or third-party work, with our voice specialists supporting the Infinitel side of the call path.
Can we add capacity after the customer moves?
Yes. Concurrent-call capacity can be added as teams or call volumes change. The team will confirm the service change and any change in price before it is applied.
Can we start with one customer?
Yes. Bring one live opportunity, one customer migration or a plan for a wider phased move. We can review the practical dependencies and agree an appropriate starting point.
Are there minimum commitments to become a partner?
It’s free to become an Infinitel partner, with no minimum commitment or sales forecast. SIP channels are available on 30-day rolling terms; ask our partner team for current pricing and service details.
Bring us the SIP opportunity you need to move.
Talk to the partner team about an immediate opportunity, a customer migration, a phased move across your customer base or the current wholesale pricing for your proposal.
It’s free to become an Infinitel partner, with no minimum commitment or sales forecast. Ask our partner team for current service pricing.